سياسة الاستبدال والاسترجاع

Return and exchange policy: Because we at Sabha Store for accessories and complements are keen on a distinguished and satisfying experience in all its details from the order to receipt, we have ensured to provide an exchange and return policy, as we take pride in customer evaluations of us, which is the secret to our success. Therefore, we have provided this policy for you: We strive to fully inform the customer of all product details, and the team works diligently and carefully so that the customer, when making a purchase decision, is aware of (measurements - weights - multiple photos of the product). Packaging methods, so we always advise reviewing all details before completing the purchase. If the order status is (completed / in delivery / delivered / shipped), cancellation or modification cannot be made. Conditions for exchange and return: Return: Products cannot be returned after the order status has been changed to completed, and the amount will not be refunded. Exchange: In case of a manufacturing defect or damage, the customer will be compensated with an alternative product or a full refund after shipping the damaged product. Proof of this must be provided before opening the shipment with a video showing the damage, which will be verified by the store. If any tampering by the customer is proven, the amount will not be refunded. In case of breakage caused by the shipping company, a report must be filed with the shipping company by the customer. Sabha Store is keen on tightly and carefully packaging products using (air bubbles + thick cartons + breakable warning labels) to ensure the safe delivery of products to the customer and end user. Correspondence will be via the official email only for return processes, which is as follows: Contact us through the email [email protected]